I like finding interesting things for my kids but have overall found selection and shopping of almost anything for kids to be burdensome. Thus, I want to call out when a company or item is particularly awesome. My son loves this lacing kit from Educational Insights but the lacing pen unfortunately was broken by his little brother. I emailed the company to ask about a replacement, and lo and behold, they sent a whole new kit! Thank you for a great product and great service, Educational Insights.